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docs(agents): escape dollar signs on the pricing page so prices no longer render as LaTeX #261

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Him188 merged 1 commit into from
Oct 17, 2026
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docs(agents): escape dollar signs on the pricing page so prices no longer render as LaTeX #261

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42 changes: 21 additions & 21 deletions agents/pricing.mdx
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Expand Up @@ -4,18 +4,18 @@ description: "Rates for conversations, LLM usage, telephony, and transfers, plus
icon: "credit-card"
---

Agents cost **$0.06 per minute** of conversation, with a small number of add-ons for telephony and token-billed models. Every account starts with a $5 trial balance, and everything after that is charged against your API credit.
Agents cost **\$0.06 per minute** of conversation, with a small number of add-ons for telephony and token-billed models. Every account starts with a \$5 trial balance, and everything after that is charged against your API credit.

## Rates

| Item | Price | Notes |
| -------------------- | ------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Agent conversation | $0.06 per minute | All-inclusive: STT, TTS, the basic LLMs, knowledge base retrieval, and tool calls |
| Agent conversation | \$0.06 per minute | All-inclusive: STT, TTS, the basic LLMs, knowledge base retrieval, and tool calls |
| LLM usage | Covered for the basic LLMs, by token usage for the rest | The other LLMs are billed on the tokens each request uses. See [LLM models](#llm-models). Custom LLM endpoints carry no LLM charge |
| Phone call surcharge | +$0.01 per minute | Added to the conversation rate on phone calls. Some outbound destinations carry a higher rate instead. See [Outbound destinations](#outbound-destinations) |
| Phone number rental | $1.20 per month | Charged in daily slices while you hold the number, and stops when you release it |
| Cold transfer | $0.015 per minute | Charged for the time after the agent hands the call to a person. The conversation rate stops at that point |
| Warm transfer | $0.025 per minute | Charged for the time after the caller and the person are joined. The joined call is still recorded and transcribed |
| Phone call surcharge | +\$0.01 per minute | Added to the conversation rate on phone calls. Some outbound destinations carry a higher rate instead. See [Outbound destinations](#outbound-destinations) |
| Phone number rental | \$1.20 per month | Charged in daily slices while you hold the number, and stops when you release it |
| Cold transfer | \$0.015 per minute | Charged for the time after the agent hands the call to a person. The conversation rate stops at that point |
| Warm transfer | \$0.025 per minute | Charged for the time after the caller and the person are joined. The joined call is still recorded and transcribed |

Usage is counted per second. A plus sign marks a charge on top of the conversation rate.

Expand All @@ -41,19 +41,19 @@ After a conversation, each message in the dashboard's conversation view shows it

The standard phone surcharge applies to inbound calls and most outbound calls. Outbound calls to the destinations below replace it with a rate that depends on the number dialed:

| Destination | Landline | Mobile |
| ---------------------------------------- | ----------------- | ----------------- |
| Japan (landline includes 050 numbers) | +$0.10 per minute | +$0.22 per minute |
| United Kingdom (03 numbers: +$0.04) | +$0.02 per minute | +$0.03 per minute |
| Italy | +$0.02 per minute | +$0.05 per minute |
| Australia | +$0.03 per minute | +$0.09 per minute |
| Mexico (mobile means the legacy `+52 1`) | +$0.02 per minute | +$0.05 per minute |
| Destination | Landline | Mobile |
| ---------------------------------------- | ------------------ | ------------------ |
| Japan (landline includes 050 numbers) | +\$0.10 per minute | +\$0.22 per minute |
| United Kingdom (03 numbers: +\$0.04) | +\$0.02 per minute | +\$0.03 per minute |
| Italy | +\$0.02 per minute | +\$0.05 per minute |
| Australia | +\$0.03 per minute | +\$0.09 per minute |
| Mexico (mobile means the legacy `+52 1`) | +\$0.02 per minute | +\$0.05 per minute |

The countries purchased numbers can call are listed under [allowed destinations](/agents/telephony/outbound-calls#allowed-destinations).

## Trial balance

Every account starts with a one-time **$5 trial balance**, about 60 minutes of conversation at the base rate. It pays for real usage at the normal rates:
Every account starts with a one-time **\$5 trial balance**, about 60 minutes of conversation at the base rate. It pays for real usage at the normal rates:

- Every charge draws on it first: web sessions, phone calls and their surcharges, transferred call time, number rental, and LLM tokens on token-billed models. Only what the trial balance does not cover is charged to your API credit.
- A session can start on any model, including token-billed ones, as long as the trial balance or your API credit is above zero.
Expand All @@ -68,13 +68,13 @@ Every charge is listed on the [Agents billing page](https://fish.audio/app/agent

## Examples

| Scenario | Breakdown | Total |
| ---------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------ | ----------------- |
| Web conversation, 4 min 30 s, basic LLM | Conversation 4.5 min × $0.06 = $0.27 | $0.27 |
| Inbound phone call, 6 min, basic LLM | Conversation 6 min × $0.06 = $0.36<br />Phone surcharge 6 min × $0.01 = $0.06 | $0.42 |
| Outbound call, 10 min, Japanese mobile number | Conversation 10 min × $0.06 = $0.60<br />Japan mobile surcharge 10 min × $0.22 = $2.20 | $2.80 |
| Inbound call, 3 min with the agent, then 5 min with a person after a warm transfer | Conversation 3 min × $0.06 = $0.18<br />Phone surcharge 3 min × $0.01 = $0.03<br />Warm transfer 5 min × $0.025 = $0.125 | $0.335 |
| Web conversation, 5 min, token-billed LLM | Conversation 5 min × $0.06 = $0.30<br />LLM usage: the session's tokens at the LLM's rates | $0.30 + LLM usage |
| Scenario | Breakdown | Total |
| ---------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ | ------------------ |
| Web conversation, 4 min 30 s, basic LLM | Conversation 4.5 min × \$0.06 = \$0.27 | \$0.27 |
| Inbound phone call, 6 min, basic LLM | Conversation 6 min × \$0.06 = \$0.36<br />Phone surcharge 6 min × \$0.01 = \$0.06 | \$0.42 |
| Outbound call, 10 min, Japanese mobile number | Conversation 10 min × \$0.06 = \$0.60<br />Japan mobile surcharge 10 min × \$0.22 = \$2.20 | \$2.80 |
| Inbound call, 3 min with the agent, then 5 min with a person after a warm transfer | Conversation 3 min × \$0.06 = \$0.18<br />Phone surcharge 3 min × \$0.01 = \$0.03<br />Warm transfer 5 min × \$0.025 = \$0.125 | \$0.335 |
| Web conversation, 5 min, token-billed LLM | Conversation 5 min × \$0.06 = \$0.30<br />LLM usage: the session's tokens at the LLM's rates | \$0.30 + LLM usage |

## Going further

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