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docs: status page maintenance plans and uptime on v3 pages (DOC-147) #741

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hlenke merged 2 commits into from
Oct 28, 2026
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docs: status page maintenance plans and uptime on v3 pages (DOC-147) #741

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docs: status page maintenance plans and uptime on v3 pages (DOC-147)
hlenke Oct 28, 2026
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docs: drop the v2 aside from the maintenance uptime sentence (DOC-147)
hlenke Oct 28, 2026
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7 changes: 3 additions & 4 deletions communicate/status-pages/maintenance-windows.mdx
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Expand Up @@ -6,14 +6,14 @@ canonical: 'https://www.checklyhq.com/docs/communicate/status-pages/maintenance-
---

<Note>
Showing maintenance windows on a status page is part of the Communicate add-on. [View pricing](https://checklyhq.com/pricing).
Showing maintenance windows on a status page is available on Communicate Team and Enterprise plans. [View pricing](https://checklyhq.com/pricing).
</Note>

[Maintenance windows](/communicate/maintenance-windows/overview) let you schedule planned downtime so checks don't create false alerts. When you also publish a status page, you can show that maintenance to your users: the window appears on the page before, during, and after it runs, affected components are flagged as under maintenance, and subscribers can be notified automatically.

<Accordion title="Before you begin">
- A [status page](/communicate/status-pages/creating-a-status-page) with at least one component.
- The Communicate add-on, which unlocks status page maintenance. Without it, the **Status page visibility** section of the maintenance window stays locked.
- A Communicate Team or Enterprise plan, which unlocks status page maintenance. Without it, the **Status page visibility** section of the maintenance window stays locked.
- Access to the maintenance window feature.
</Accordion>

Expand Down Expand Up @@ -69,7 +69,6 @@ With the setting off:

- The maintenance card and its detail page list no components, and no component on the page is marked as under maintenance.
- Subscriber notifications leave out the affected components.
- Incident downtime that overlaps the maintenance counts as regular downtime in your status page uptime.

## Posting updates to your status page

Expand Down Expand Up @@ -111,4 +110,4 @@ Turn on **Don't open incidents** in the status page visibility settings. While t
This option applies only to the components covered by the maintenance on the pages it is shown on.
</Note>

Incident downtime that overlaps a published maintenance period is excluded from your status page **uptime**. Windows with [**Show affected components**](#hiding-affected-components) turned off are the exception: their overlapping downtime still counts.
Maintenance doesn't change your status page **uptime**: incident downtime that overlaps a maintenance counts the same as any other downtime.
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