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Revert the reversion. #375

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Revert the reversion. #375

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Revert "Revert "docs: add catalogue service status and support links …
boshek Oct 13, 2026
39f19fa
Update README.Rmd
boshek Oct 19, 2026
44cd00e
Update README.Rmd
boshek Oct 19, 2026
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7 changes: 6 additions & 1 deletion README.Rmd
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Expand Up @@ -127,7 +127,12 @@ interface. Functions that benefit from this are:

### Getting Help or Reporting an Issue

To report bugs/issues/feature requests, please file an [issue](https://github.com/bcgov/bcdata/issues/).

For catalogue or web mapping support, use the [Data Systems & Services support portal](https://dpdd.atlassian.net/servicedesk/customer/portal/1). Select "Data Requests" for catalogue support or "Web Mapping Requests and Services" for web mapping support.

@stephhazlitt stephhazlitt Oct 16, 2026

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For catalogue or web mapping support, use the [Data Systems & Services support portal](https://dpdd.atlassian.net/servicedesk/customer/portal/1). Select "Data Requests" for catalogue support or "Web Mapping Requests and Services" for web mapping support.

@stephhazlitt stephhazlitt Oct 16, 2026

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I suggest we not route users through the the API team.

@stephhazlitt stephhazlitt Oct 16, 2026

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We only get a handful (or less) of issues related to API outages per year and I think the trade-off of us handling those issues is a better balance versus adding the cognitive load to users to understand if their issue is the API service or bcdata and then to figure out where to log an issue.


Experiencing problems with `bcdata`? Check the [B.C. Data Catalogue status page for API service outages, including WMS and WFS](https://catalogue-status.data.gov.bc.ca/).

For bugs, issues, or feature requests for `bcdata` please file an [issue](https://github.com/bcgov/bcdata/issues/).

### How to Contribute

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9 changes: 9 additions & 0 deletions README.md
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Expand Up @@ -131,6 +131,15 @@ catalogue web interface. Functions that benefit from this are:

### Getting Help or Reporting an Issue

For service outages, check the [B.C. Data Catalogue status
page](https://catalogue-status.data.gov.bc.ca/), which includes monitoring
for WMS and WFS GetCapabilities requests.

For catalogue or web mapping support, use the [Data Systems & Services
support portal](https://dpdd.atlassian.net/servicedesk/customer/portal/1).
Select "Data Requests" for catalogue support or "Web Mapping Requests and
Services" for web mapping support.

To report bugs/issues/feature requests, please file an
[issue](https://github.com/bcgov/bcdata/issues/).

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