[mormubis]

Motivation

Follow up to #5169. When the triage skill closes or reopens a ticket, it only does the Jira transition. The Confluence page says the pipeline category moves too, so a Done ticket can keep its logs tagged as needs investigation.

Changes

The close and reopen step now also moves the pipeline category to the matching status, and shows it for approval like the transition. It is one line in .claude/skills/triaging-telemetry-errors/SKILL.md. I drafted the wording with an AI agent, please review.

Test instructions

1. Load the skill in Claude Code and ask it to close a telemetry error ticket as fixed.
2. Check that it proposes the Jira transition and the category move to done, pinned to the versions before the fix.
3. Check that it applies neither until you approve.

Checklist

• Tested locally
• Tested on staging
• Added unit tests for this change.
• Added e2e/integration tests for this change.
• Updated documentation and/or relevant AGENTS.md file

[chatgpt-codex-connector]

Codex Review Summary

This comment shows the latest Codex review activity on this pull request.

Review	Status	Commit	Review trigger
📝 Code Review	✅ Completed 2026-10-27T15:25:28.502050Z	ccb8365	PR opened
🔒 Security Review	✅ Completed 2026-10-27T15:25:36.886391Z	ccb8365	PR opened

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Your team has set up Codex to review pull requests in this repo. Reviews are triggered when you

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• Comment "@codex review" or "@codex security review".

Codex reacts with 👀 while any review is running, comments if it has suggestions, and reacts with 👍 once all reviews finish with no findings.

[cit-pr-commenter-54b7da]

Bundles Sizes Evolution

📦 Bundle Name	Base Size	Local Size	𝚫	𝚫%	Status
Rum Salesforce	188.93 KiB	188.93 KiB	0 B	0.00%	✅
Rum	188.91 KiB	188.91 KiB	0 B	0.00%	✅
Rum Salesforce Profiler	8.35 KiB	8.35 KiB	0 B	0.00%	✅
Rum Profiler	8.35 KiB	8.35 KiB	0 B	0.00%	✅
Rum Salesforce Recorder	32.04 KiB	32.04 KiB	0 B	0.00%	✅
Rum Recorder	32.04 KiB	32.04 KiB	0 B	0.00%	✅
Logs	59.37 KiB	59.37 KiB	0 B	0.00%	✅
Rum Slim	146.52 KiB	146.52 KiB	0 B	0.00%	✅
Worker	22.96 KiB	22.96 KiB	0 B	0.00%	✅
Rum Shopify	219.35 KiB	219.35 KiB	0 B	0.00%	✅
Rum Shopify Profiler	8.35 KiB	8.35 KiB	0 B	0.00%	✅
Rum Shopify Recorder	4.85 KiB	4.85 KiB	0 B	0.00%	✅

[chatgpt-codex-connector]

💡 Codex Review

Here are some automated review suggestions for this pull request.

Reviewed commit: ccb8365d4a

ℹ️ About Codex in GitHub

Your team has set up Codex to review pull requests in this repo. Reviews are triggered when you

• Open a pull request for review
• Mark a draft as ready
• Comment "@codex review".

If Codex has suggestions, it will comment; otherwise it will react with 👍.

Codex can also answer questions or update the PR. Try commenting "@codex address that feedback".

[chatgpt-codex-connector]

Revalidate the version pin when reopening

issue: When a Done ticket is reopened because the fix did not hold on newer SDK versions, merely moving its existing category to needs investigation preserves the Done query's old pre-fix version pin. The recurring errors will therefore remain untagged and absent from the known-issue sample even though the ticket is open again. Explicitly require updating or removing the stale pin when moving a Done category back to needs investigation.

Useful? React with 👍 / 👎.

[mormubis]

Updated!

[datadog-datadog-prod-us1]

More details

The close/reopen instruction preserves approval for each Jira and pipeline write and requires fixed-issue categories to remain pinned to pre-fix versions. The completed static review found no reportable defect.

Was this helpful? React 👍 or 👎

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_{🤖 Bits Code Review · Commit ccb8365}

[datadog-datadog-prod-us1]

 

🎉 All green!

🧪 All tests passed
❄️ No new flaky tests detected

🎯 Code Coverage (details)
• Patch Coverage: 100.00%
• Overall Coverage: 77.27% (+0.00%)

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🔗 Commit SHA: 4827fdd | Docs | View more details | Give us feedback!}