Issues

• On Wordpress Helpdesk panel should be added custom field (CF) also like saas uvdesk helpdesk

  Suggestion
  uvdesk/wordpress#27 · Filter by author komal-sh-27 opened on Apr 3, 2023

• On Admin WP end: In filters option should be added all tickets filter like uvdesk helpdesk

  bug
  uvdesk/wordpress#26 · Filter by author komal-sh-27 opened on Apr 3, 2023

• On Admin and Customer WP end: Here unordered list and preformatted contents not showing properly

  bug
  uvdesk/wordpress#25 · Filter by author komal-sh-27 opened on Apr 3, 2023

• On admin WP panel: In filters option if we have refresh page so here filters removed automatically

  bug
  uvdesk/wordpress#24 · Filter by author komal-sh-27 opened on Apr 3, 2023

• If we ticket deleted from admin WP panel end so here should be going ticket in trashed folder instead of permanently delete

  Suggestion
  uvdesk/wordpress#23 · Filter by author komal-sh-27 opened on Apr 3, 2023

• On Admin WP panel: when delete multiple tickets at one time so here deleted only one from top ticket

  bug
  uvdesk/wordpress#22 · Filter by author komal-sh-27 opened on Apr 3, 2023

• On Customer and Admin WP panel: Search filter not working properly, if we have using space in start, end, and mid also showing an error

  bug
  uvdesk/wordpress#21 · Filter by author komal-sh-27 opened on Apr 3, 2023

• If we have added collaborator in any ticket form saas uvdesk so click on that ticket on wordpress admin helpdesk, this ticket showing an error

  bug
  uvdesk/wordpress#20 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On wordpress customer panel: When clicks on answered tab then refresh the page so here should be stay on the answered tab instead of redirect on open tab automatically

  bug
  uvdesk/wordpress#19 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On wordpress customer panel: Here on ticket list page should be shown the closed and spam status also

  bug
  uvdesk/wordpress#18 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On wordpress admin panel: When clicks on hide ticket reply icon so here loads continuously

  bug
  uvdesk/wordpress#17 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On saas admin panel: On ticket view page here ticket type not showing correctly

  bug
  uvdesk/wordpress#16 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On wordpress customer panel: When creates a ticket or reply in ticket with extra spacesa dn enters so here not contain the spaces and enters

  bug
  uvdesk/wordpress#15 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On wordpress customer panel: Here ticket id should be same as of uvdesk helpdesk

  bug
  uvdesk/wordpress#14 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On customer panel: In created ticket form here not showing all ticket type name

  bug
  uvdesk/wordpress#13 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On admin wordpress helpdesk: Ticket list should be shown a last reply on ticket instead of ticket creation date

  Suggestion
  uvdesk/wordpress#12 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On admin panel should be shown a internal note added also like uvdesk helpdesk

  Suggestion
  uvdesk/wordpress#11 · Filter by author komal-sh-27 opened on Mar 31, 2023

• On admin wordpress helpdesk: Here should be added create ticket option like customer panel

  Suggestion
  uvdesk/wordpress#10 · Filter by author komal-sh-27 opened on Mar 31, 2023

• When attachment added in ticket thread reply so these attachment not downloaded on admin and customer both side

  bug
  uvdesk/wordpress#9 · Filter by author komal-sh-27 opened on Mar 30, 2023

• On ticket view page: On the wordpress helpdesk admin side some issues occurred

  bug
  uvdesk/wordpress#8 · Filter by author komal-sh-27 opened on Mar 30, 2023

• On ticket view page: created on timestamp not showing on ticket view page

  bug
  uvdesk/wordpress#7 · Filter by author komal-sh-27 opened on Mar 30, 2023

• If we have agent assigned from wordpress heldpesk so here agent name not showing on the ticket view page

  bug
  uvdesk/wordpress#6 · Filter by author komal-sh-27 opened on Mar 30, 2023

• After ticket created from wordpress customer panel so on uvdesk saas showing admin name instead of customer name

  bug
  uvdesk/wordpress#5 · Filter by author komal-sh-27 opened on Mar 30, 2023

• Create ticket or reply from customer side after that refreshing page add new reply added automatically

  bug
  uvdesk/wordpress#4 · Filter by author komal-sh-27 opened on Mar 30, 2023

• When the agent is not assigned in the ticket so reply is not added from the WordPress panel

  bug
  uvdesk/wordpress#3 · Filter by author komal-sh-27 opened on Mar 30, 2023