Issues

• HTTP 500 error on attempting to add Agent

  uvdesk/api-bundle#82 · Filter by author bbisesti opened on Jan 2, 2026

• Unauthorized Ticket Reply by Customers

  uvdesk/api-bundle#80 · Filter by author ravi32123 opened on Jul 1, 2025

• Agent Can Reply to Tickets from Any Group via API

  uvdesk/api-bundle#79 · Filter by author ravi32123 opened on Jul 1, 2025

• how can i post formatted message to api create?

  uvdesk/api-bundle#76 · Filter by author winnie80 opened on Jul 31, 2023

• another error on update customer data

  Fixed
  uvdesk/api-bundle#74 · Filter by author winnie80 opened on Jul 27, 2023

• got error on customer create

  Fixed
  uvdesk/api-bundle#73 · Filter by author winnie80 opened on Jul 27, 2023

• formatedCreatedAt in fetchTickets return new DateTime

  Bug
  uvdesk/api-bundle#72 · Filter by author winnie80 opened on Jul 25, 2023
  1

• When we using the wrong email from postman api side in agent and customer created and updated time so here should be shown a warning message instead of agent created on the admin dashboard

  Bug
  uvdesk/api-bundle#68 · Filter by author komal-sh-27 opened on Jun 23, 2023

• When we create and update of agent, customer, group, and team option form postman api side then should be shown a validation for special characters

  Bug
  uvdesk/api-bundle#67 · Filter by author komal-sh-27 opened on Jun 23, 2023

• If in api parameters leave space in last when create ticket then here showing an error

  FixedSuggestion
  uvdesk/api-bundle#63 · Filter by author komal-sh-27 opened on Jun 21, 2023

• Should be shown a proper messages when using the session logout api

  FixedSuggestion
  uvdesk/api-bundle#62 · Filter by author komal-sh-27 opened on Jun 21, 2023

• On the agent side should be added api bundle icon and also shows session login api keys on the agent panel

  Agent PanelEnhancement
  uvdesk/api-bundle#61 · Filter by author komal-sh-27 opened on Jun 21, 2023

• When create an agent from api side then group, team, agent-priv, ticket-view option added

  BugFixed ProposedFixedV-1.1.x
  uvdesk/api-bundle#55 · Filter by author komal-sh-27 opened on Jun 5, 2023

• When using session/login api then showing an error regarding UserAccessScopes

  BugFixed ProposedFixedV-1.1.x
  uvdesk/api-bundle#54 · Filter by author komal-sh-27 opened on Jun 5, 2023

• When we are using the expired token from session logout api then token not expired/disabled from admin panel

  BugFixed ProposedFixedV-1.1.x
  uvdesk/api-bundle#45 · Filter by author komal-sh-27 opened on May 19, 2023

• When we added multiple access token on our admin panel then copy the below token using copy button then always copy on the first token only

  BugFixed ProposedFixedV-1.1.x
  uvdesk/api-bundle#44 · Filter by author komal-sh-27 opened on May 19, 2023
  1

• When replying from the customer account with the postman API so not going to email to the agent side

  BugFixed ProposedFixed
  uvdesk/api-bundle#40 · Filter by author komal-sh-27 opened on Aug 30, 2022

• When replying with a note and forward option added to the customer account so should not be added as a note and forward in the tickets

  BugFixed ProposedFixed
  uvdesk/api-bundle#39 · Filter by author komal-sh-27 opened on Aug 29, 2022

• When ticket is in the trashed tab should not be the agent updated

  BugFixed ProposedFixed
  uvdesk/api-bundle#38 · Filter by author komal-sh-27 opened on Aug 29, 2022

• If the ticket deletes permanently from the postman side so attachments are not deleted from the physical path: [public/assets/threads]

  BugFixed Proposed
  uvdesk/api-bundle#37 · Filter by author komal-sh-27 opened on Aug 10, 2022

• If we are creating a ticket from the postman side, click on ticket view showing an error

  Bug
  uvdesk/api-bundle#35 · Filter by author komal-sh-27 opened on Aug 10, 2022

• Ticket channel should be API when ticket creates from postman API side

  BugFixed ProposedFixed
  uvdesk/api-bundle#32 · Filter by author komal-sh-27 opened on Aug 10, 2022

• Pagination (lazy load) when fetching data

  Enhancement
  uvdesk/api-bundle#31 · Filter by author manimorris opened on Jun 13, 2022

• Question

  Suggestion
  uvdesk/api-bundle#30 · Filter by author secnate opened on Jun 13, 2022
  4

• Would like to see the CC/BCC option when replying to a ticket

  Enhancement
  uvdesk/api-bundle#19 · Filter by author regberink opened on Dec 9, 2021