From 7bf8c72687f82761e3d3929acb2b20b2fe626f3e Mon Sep 17 00:00:00 2001 From: Him188 Date: Sat, 17 Oct 2026 15:03:21 +0900 Subject: [PATCH 1/4] docs(agents): pricing page separates per-session charges from the monthly number rental Co-Authored-By: Claude Opus 5.5 --- agents/pricing.mdx | 17 ++++++++++++++--- 1 file changed, 14 insertions(+), 3 deletions(-) diff --git a/agents/pricing.mdx b/agents/pricing.mdx index 43f3dcf..2b477da 100644 --- a/agents/pricing.mdx +++ b/agents/pricing.mdx @@ -6,20 +6,21 @@ icon: "credit-card" Agents cost **\$0.06 per minute** of conversation, with a small number of add-ons for telephony and token-billed models. Every account starts with a \$5 trial balance, and everything after that is charged against your API credit. -## Rates +## Per-session charges + +These charges accrue while a web session or phone call runs. | Item | Price | Notes | | -------------------- | ------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- | | Agent conversation | \$0.06 per minute | All-inclusive: STT, TTS, the basic LLMs, knowledge base retrieval, and tool calls | | LLM usage | Covered for the basic LLMs, by token usage for the rest | The other LLMs are billed on the tokens each request uses. See [LLM models](#llm-models). Custom LLM endpoints carry no LLM charge | | Phone call surcharge | +\$0.01 per minute | Added to the conversation rate on phone calls. Some outbound destinations carry a higher rate instead. See [Outbound destinations](#outbound-destinations) | -| Phone number rental | \$1.20 per month | Charged in daily slices while you hold the number, and stops when you release it | | Cold transfer | \$0.015 per minute | Charged for the time after the agent hands the call to a person. The conversation rate stops at that point | | Warm transfer | \$0.025 per minute | Charged for the time after the caller and the person are joined. The joined call is still recorded and transcribed | Usage is counted per second. A plus sign marks a charge on top of the conversation rate. -Calls on [imported SIP numbers](/agents/telephony/byo-sip) carry no telephony charges: no phone surcharge, no number rental, no transfer fees. They bill like web sessions. +Calls on [imported SIP numbers](/agents/telephony/byo-sip) carry no phone surcharge and no transfer fees. They bill like web sessions. ### LLM models @@ -51,6 +52,16 @@ The standard phone surcharge applies to inbound calls and most outbound calls. O The countries purchased numbers can call are listed under [allowed destinations](/agents/telephony/outbound-calls#allowed-destinations). +## Monthly fees + +These charges recur whether or not your agent takes any calls. + +| Item | Price | Notes | +| ------------------- | ---------------- | -------------------------------------------------------------------------------- | +| Phone number rental | \$1.20 per month | Charged in daily slices while you hold the number, and stops when you release it | + +[Imported SIP numbers](/agents/telephony/byo-sip) carry no rental. + ## Trial balance Every account starts with a one-time **\$5 trial balance**, about 60 minutes of conversation at the base rate. It pays for real usage at the normal rates: From d14a16f9450b31d28787803c353e2133df7cf237 Mon Sep 17 00:00:00 2001 From: Him188 Date: Sat, 17 Oct 2026 15:45:31 +0900 Subject: [PATCH 2/4] docs(agents): transfers get their own pricing table that says they replace the conversation rate Co-Authored-By: Claude Opus 5.5 --- agents/pricing.mdx | 11 +++++++++-- 1 file changed, 9 insertions(+), 2 deletions(-) diff --git a/agents/pricing.mdx b/agents/pricing.mdx index 2b477da..780b964 100644 --- a/agents/pricing.mdx +++ b/agents/pricing.mdx @@ -15,13 +15,20 @@ These charges accrue while a web session or phone call runs. | Agent conversation | \$0.06 per minute | All-inclusive: STT, TTS, the basic LLMs, knowledge base retrieval, and tool calls | | LLM usage | Covered for the basic LLMs, by token usage for the rest | The other LLMs are billed on the tokens each request uses. See [LLM models](#llm-models). Custom LLM endpoints carry no LLM charge | | Phone call surcharge | +\$0.01 per minute | Added to the conversation rate on phone calls. Some outbound destinations carry a higher rate instead. See [Outbound destinations](#outbound-destinations) | -| Cold transfer | \$0.015 per minute | Charged for the time after the agent hands the call to a person. The conversation rate stops at that point | -| Warm transfer | \$0.025 per minute | Charged for the time after the caller and the person are joined. The joined call is still recorded and transcribed | Usage is counted per second. A plus sign marks a charge on top of the conversation rate. Calls on [imported SIP numbers](/agents/telephony/byo-sip) carry no phone surcharge and no transfer fees. They bill like web sessions. +### Transfers + +When the agent [transfers](/agents/telephony/transfers) a phone call to a person, the conversation rate and phone surcharge stop, and the rest of the call is billed at a transfer rate instead: + +| Item | Price | Notes | +| ------------- | ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------- | +| Cold transfer | \$0.015 per minute | Starts when the agent hands the call to the person | +| Warm transfer | \$0.025 per minute | Starts when the caller and the person are joined. The hold and briefing before that bill as part of the conversation. The joined call is still recorded | + ### LLM models The LLM your agent runs is chosen in the Builder. The basic models are: From b6d3a3469055d8bf8bcbb8ef38cb668cb2517cf6 Mon Sep 17 00:00:00 2001 From: Him188 Date: Sat, 17 Oct 2026 15:46:22 +0900 Subject: [PATCH 3/4] docs(agents): monthly fees sit under Rates next to the per-session and transfer tables Co-Authored-By: Claude Opus 5.5 --- agents/pricing.mdx | 24 +++++++++++++----------- 1 file changed, 13 insertions(+), 11 deletions(-) diff --git a/agents/pricing.mdx b/agents/pricing.mdx index 780b964..dd17130 100644 --- a/agents/pricing.mdx +++ b/agents/pricing.mdx @@ -6,7 +6,9 @@ icon: "credit-card" Agents cost **\$0.06 per minute** of conversation, with a small number of add-ons for telephony and token-billed models. Every account starts with a \$5 trial balance, and everything after that is charged against your API credit. -## Per-session charges +## Rates + +### Per-session charges These charges accrue while a web session or phone call runs. @@ -29,6 +31,16 @@ When the agent [transfers](/agents/telephony/transfers) a phone call to a person | Cold transfer | \$0.015 per minute | Starts when the agent hands the call to the person | | Warm transfer | \$0.025 per minute | Starts when the caller and the person are joined. The hold and briefing before that bill as part of the conversation. The joined call is still recorded | +### Monthly fees + +These charges recur whether or not your agent takes any calls. + +| Item | Price | Notes | +| ------------------- | ---------------- | -------------------------------------------------------------------------------- | +| Phone number rental | \$1.20 per month | Charged in daily slices while you hold the number, and stops when you release it | + +[Imported SIP numbers](/agents/telephony/byo-sip) carry no rental. + ### LLM models The LLM your agent runs is chosen in the Builder. The basic models are: @@ -59,16 +71,6 @@ The standard phone surcharge applies to inbound calls and most outbound calls. O The countries purchased numbers can call are listed under [allowed destinations](/agents/telephony/outbound-calls#allowed-destinations). -## Monthly fees - -These charges recur whether or not your agent takes any calls. - -| Item | Price | Notes | -| ------------------- | ---------------- | -------------------------------------------------------------------------------- | -| Phone number rental | \$1.20 per month | Charged in daily slices while you hold the number, and stops when you release it | - -[Imported SIP numbers](/agents/telephony/byo-sip) carry no rental. - ## Trial balance Every account starts with a one-time **\$5 trial balance**, about 60 minutes of conversation at the base rate. It pays for real usage at the normal rates: From 445abd7611d48efe57d50611450e7c781c2a7e1d Mon Sep 17 00:00:00 2001 From: Him188 Date: Sat, 17 Oct 2026 15:59:52 +0900 Subject: [PATCH 4/4] docs(agents): plainer wording for the pricing table intros Co-Authored-By: Claude Opus 5.5 --- agents/pricing.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/agents/pricing.mdx b/agents/pricing.mdx index dd17130..cd6e59f 100644 --- a/agents/pricing.mdx +++ b/agents/pricing.mdx @@ -10,7 +10,7 @@ Agents cost **\$0.06 per minute** of conversation, with a small number of add-on ### Per-session charges -These charges accrue while a web session or phone call runs. +These charges apply while a web session or phone call is running. | Item | Price | Notes | | -------------------- | ------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- | @@ -33,7 +33,7 @@ When the agent [transfers](/agents/telephony/transfers) a phone call to a person ### Monthly fees -These charges recur whether or not your agent takes any calls. +These charges apply whether or not your agent takes any calls. | Item | Price | Notes | | ------------------- | ---------------- | -------------------------------------------------------------------------------- |